Terms & Conditions for KIITM Gomedserv Private Limited
Effective Date: 15/04/2025
1. Introduction
1.1 Welcome to KIITM Gomedserv Private Limited ("Company", "We", "Us", "Our"), a platform that connects customers with skilled professionals for:
Hospital, Diagnostic Center, and Clinic services
Breakdown calls and repairs
Annual maintenance
Comprehensive maintenance contracts (CMCs)
Rentals, sales, and services
1.2 These Terms and Conditions govern your access to and use of our services, website, and applications.
1.3 By accessing or using our services, you agree to comply with and be bound by these Terms.
2. Acceptance of Terms
2.1 By using the services of KIITM Gomedserv Private Limited, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
2.2 If you do not agree, you must immediately discontinue use of the platform.
3. Services Provided
3.1 KIITM Gomedserv provides the following services:
Hospital, Diagnostic Centre, and Clinic services
Breakdown calls and repairs
Annual Maintenance
Comprehensive Maintenance Contracts (CMCs)
Rentals, Sales & Services
3.2 Services are available via our online platform for booking, scheduling, and payments.
3.3 We ensure service quality through vendor subscriptions and professional training programs.
4. Registration and Account
4.1 To access certain services, you may be required to create an account.
4.2 You agree to provide accurate, complete information during registration.
4.3 You are responsible for maintaining the confidentiality of your login credentials.
4.4 You are liable for all activities conducted under your account.
5. Service Usage
5.1 For Customers:
Provide accurate service details.
Comply with scheduling and payment policies.
Understand that services are subject to availability.
5.2 For Service Providers:
Deliver services professionally and in a timely manner.
Adhere to applicable laws and industry standards.
Undergo a vetting process to ensure reliability.
6. Payments and Fees
6.1 Payments are processed through our secure payment gateway.
6.2 Fees vary based on service type, location, and provider.
6.3 All charges, including taxes, are shown during booking.
6.4 Our revenue model includes:
Service Commissions: A percentage of service fees.
Vendor Subscriptions: Paid vendor access to the platform.
Value-Added Services: Additional charges for premium services.
7. Cancellations and Refunds
7.1 For Customers:
Cancellations/rescheduling must comply with our cancellation policy.
Refund eligibility depends on timing and reason for cancellation.
7.2 For Service Providers:
Must honor confirmed appointments.
If unavailable, must make alternate arrangements.
8. User Responsibilities
8.1 By using our platform, you agree not to:
Engage in illegal or fraudulent activities.
Disrupt platform operation.
Violate any applicable laws or regulations.
9. Privacy Policy
9.1 Your use of our services constitutes consent to our data collection, use, and sharing as per our Privacy Policy.
9.2 We encourage users to read our Privacy Policy to understand how your data is handled.
10. Limitation of Liability
10.1 We are not liable for:
Indirect, incidental, or consequential damages.
Losses incurred from using our platform.
10.2 Our total liability, if any, is limited to the amount paid for the service in question.
11. Indemnification
11.1 You agree to indemnify KIITM Gomedserv Private Limited and its affiliates against claims, losses, damages, or legal fees arising from:
Violation of these Terms
Misuse of the platform or services
12. Termination of Account
12.1 We reserve the right to suspend or terminate your account for:
Breach of terms
Misuse or abuse of platform features
12.2 You may request account closure by contacting us.
13. Dispute Resolution
13.1 Disputes arising from service usage shall be resolved via binding arbitration.
13.2 Applicable law: Indian Law
13.3 Arbitration venue: Telangana
14. Modifications to Terms
14.1 We may modify these Terms at any time.
14.2 Updated Terms will be posted on this page with a new Effective Date.
14.3 Continued use implies acceptance of revised Terms.
15. Governing Law
15.1 These Terms shall be governed by the laws of India.
15.2 Any legal matter will fall under jurisdiction in Telangana.
16. Contact Information
If you have questions or concerns about these Terms & Conditions, contact us:
Company: KIITM Gomedserv Private Limited
Email: info.triidot@gmail.com
Address:
9-7-155/301, Sai Sujeeth Apartment,
Santoshnagar Colony,
Saidabad, Hyderabad – 500059, Telangana, India