Effective Date:15/04/2025
At KIITM GOMEDSERV we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your data when you visit our website,use our services, or interact with us in any other way. This policy complies with Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and Personal Data Protection Bill (PDPB), as applicable.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of your information as outlined in this policy.
We collect the following types of information from you:
This includes data that can personally identify you, such as:
Full Name
Email Address
Phone Number
Shipping/Billing Address
Payment Information (if applicable)
Account credentials (if you create an account)
As per Indian laws, sensitive personal data includes information related to:
Health Information
Financial Information (bank account details, credit/debit card information)
Biometric Information (if applicable)
We collect such information only when necessary and with your consent.
We collect information about your interaction with our website, such as:
IP Address
Browser Type and Version
Device Information
Pages Visited
Time Spent on the Website
Location Data (if enabled)
We use cookies and similar technologies (such as web beacons) to improve your experience. Cookies allow us to analyze website traffic, enhance user experience, and customize content. You can manage your cookie preferences by adjusting your browser settings.
We use the information we collect for the following purposes:
To provide and improve our services: To personalize and enhance your experience on our website.
For transactions: To process payments, send invoices, and confirm bookings (if applicable).
For communication: To respond to your queries, provide customer support, and send service-related information.
For marketing purposes: With your consent, we may send you promotional content, newsletters, or special offers.
For security: To detect and prevent fraudulent activities and ensure the security of our website.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
We respect your privacy and do not sell, trade, or rent your personal information. However, we may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who help us operate the website, such as payment processors, email marketing services, and analytics providers.
Legal Requirements: We may disclose your information if required by law or to comply with legal processes, including responding to subpoenas or government requests.
Business Transactions: If our company undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
We retain your information only for as long as necessary to fulfill the purposes for which it was collected. Once your data is no longer required, we will either delete it or anonymize it, subject to our legal obligations to retain certain information (e.g., for tax, auditing, or compliance purposes).
As a user, you have the following rights regarding your personal data:
Right to Access: You can request access to the personal information we hold about you.
Right to Correction: You can correct or update your information if it is inaccurate.
Right to Deletion: You can request the deletion of your personal information, subject to certain conditions and legal exceptions.
Right to Object: You can object to the processing of your data for specific purposes, such as marketing communications.
Right to Withdraw Consent: You can withdraw your consent for certain data processing activities, such as marketing, at any time.
You can exercise these rights by contacting us as described in the "Contact Us" section.
We implement reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take immediate steps to delete that information.
Your personal data may be transferred to, and processed in, countries outside India. By using our website, you consent to such transfers. We ensure that any such transfers comply with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
KIITM GOMEDSERV PRIVATE LIMITED
Email Address: info.triidot.com
Phone Number:
Address: 9-7-155/301, Sai Sujeeth Apartment, Santoshnagar Colony, Saidabad, Hyderabad- 500059, Telangana.
Effective Date: 15/04/2025
At KIIT Gomedserv Private Limited ("we," "us," or "our"), we strive to ensure that you are completely satisfied with our services. However, if for any reason you are not satisfied with a service you have received through our platform, we offer a refund policy to help resolve the issue. Please read this policy carefully to understand your rights and the process for requesting a refund.
Refunds will be considered under the following circumstances:
If the service you booked was not delivered as agreed (e.g., the service provider did not show up, the service was incomplete, or there was a major discrepancy in what was promised), you may be eligible for a full or partial refund.
If you are dissatisfied with the quality of the service provided, you can raise your concern with us within [Insert Number] days of service completion. After reviewing your case, we will determine whether you are entitled to a refund, and if so, the amount to be refunded.
If you are charged incorrectly (e.g., an overcharge, duplicate charge, or incorrect service charge), you are eligible for a full refund of the incorrect amount.
If the service provider cancels the service after booking, you are entitled to a full refund of the amount paid for the service.
Refunds may not be provided in the following situations:
If the service was provided as per the agreed terms and conditions, and the dissatisfaction is not related to service quality or delivery.
If the service was cancelled by the customer after the service provider had confirmed or started work.
If you fail to cancel or reschedule an appointment within the cancellation window as specified at the time of booking.
If the service was booked for a non-refundable special offer, promotion, or discounted price (unless specified otherwise).
To request a refund, follow these steps:
If your refund request is approved, the refund will be processed to the original payment method used for the booking. The time it takes for the refund to reflect in your account depends on the payment provider and can take up to [Insert Number] business days.
You may cancel a service booking prior to the service date according to the cancellation terms provided at the time of booking. Cancellations made outside the specified cancellation period may be subject to a cancellation fee, and refunds will be processed based on the circumstances of the cancellation.
If you are not satisfied with the resolution of your refund request, you can escalate the matter to our customer relations team or seek resolution through the appropriate legal channels.
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, with the effective date updated accordingly. Please review this policy periodically to stay informed about any updates.
If you have any questions or need assistance regarding our Refund Policy, please contact us at:
KIIT Gomedserv Private Limited
Email Address: info.triidot@gmail.com
Phone Number: 8367592108
Website: www.triidot.com
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